Zurich is an insurance organization that is among the largest insurance companies in the world. It was able to analyze the commercial process, identifying opportunities for improvement and potential financial and operational benefits. As a company they had the need to analyze the process in the multiple systems in which it is executed looking for the identification of value[...].

La Fabril is a regional leader in Ecuador in the manufacture of fats and oils and personal care products. It managed to analyze the sales process identifying opportunities for improvement for the implementation of a new system. As a company, one of their main pains was that the high transaction volumes and the different sales processes were[...]...

Cementos Argos is a leading cement and concrete producer in Colombia. It gained visibility into its procurement process and identified opportunities for improvement. As a company they had the need to maximize productivity and optimize available resources in the purchasing process (human and cycle times). They also required mechanisms[...].

In 2020, BASF starts the project of fast and effective interaction with customers through the cognitive solution of ChatBot, where Ofi proposes from experience, the implementation of the project generating an improvement in the indicators of response to customers and users of the German chemical company.