BASF adds cognitive solution through automation to improve customer service

In 2020, BASF starts the project of fast and effective interaction with customers through the cognitive solution of ChatBot, where Ofi proposes from experience, the implementation of the project generating an improvement in the indicators of response to customers and users of the German chemical company.


  • Client:Bearsthemes
  • Date:May 14, 2018
  • Tags:photography, agency, creative
  • Project Type:Multipurpose Template


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